Cancellations require 24 hours notice. If 24 hours notice is given a make-up lesson will be scheduled. Make-up lessons cannot be rescheduled.
If a student falls ill on the day of the lesson and notice is provided before 9.00am, we will endeavour to reschedule the lesson, however, this is not guaranteed.
In the unlikely event that a teacher cannot attend a lesson, a make-up lesson will be provided at an alternative time.
All tuition fees must be paid in advance.
Alternative payment plans may be arranged on a case by case basis.
No refunds on discounted lesson packages.
Additional family members who enrol in weekly private lessons will receive 5% off their tuition fees. Discounts are offered to all immediate family members including parents. A separate invoice will be issued.
Students who enrol in two or more weekly private lessons will receive 5% off their tuition fees for each additional lesson. A separate invoice will be issued.